What data is collected and processed and for what purposes?
When you visit our website, we collect some information about you in order to be able to guarantee a user-friendly and personalised website experience.
Your data is collected because you visit our website, subscribe to our newsletter or communicate with us in another way.
When you subscribe to our newsletter, you receive interesting news and offers from us at regular intervals.
We collect the following data from you for the newsletter:
Email address (and the family name and first name associated with each email address)
You will find an unsubscribe option in every email, if you no longer wish to receive our newsletter.
Visiting the website
When you visit our website, our servers temporarily save data in a so-called server log file. Using this, kasko2go collects information on the timestamp, browser, operating system, http request and any error codes of the website visitor. The data is deleted as soon as it are no longer needed for the purpose for which it is collected.
When you visit our website, this information can be retrieved or saved from your browser, mostly in the form of cookies. This can be information about you, your settings or your device. It is used mostly to ensure the expected operation of the website. Generally, this information does not identify you directly. They can offer you a personalised web experience, however. You can also decide not to allow certain types of cookies. For further details, please read our Cookies Policy.
Cookies and other identification technologies
When you visit our website, information can be retrieved or saved from your browser, mostly in the form of cookies. This can be information about you, your settings or your device. It is used mostly to ensure the expected operation of the website. Generally, this information does not identify you directly.
"Cookies" are small (text) files that are stored on your computer or mobile device and enable analysis of your use of the website.
These serve, among other things, the authentication of you as the user, the saving of user settings and also the analysis of our website as well as implementation and evaluation of advertising campaigns.
This means we can offer you a personalised web experience. You can also decide not to allow certain types of cookies: In most web browsers, you can change the settings so that your browser does not accept new cookies, or you can delete cookies already stored. You can usually find out how this works specifically in your browser via the browser's Help function.
We use our own and third-party cookies to improve our services by analysing your browser behaviour. When you continue to use the website, we assume that you accept this use.
What sort of cookies does this website use?
Temporary or session cookies, which are stored locally and disappear at the end of the session.
Persistent cookies, which help our website to save your information and preferences for when you visit it later. These means quicker and easier access since you won't have to sign in again, for example. Aside from authentication, other webpages offer further functions for persistent cookies, such as language selection, theme selection, menu settings, marking internal pages of the websites or favourites. When you visit the website for the first time, it will appear with the default settings. During your visit, you can select your preferences and these will be saved for your next visit with the help of these persistent cookies.
Analysis cookies are cookies which enable us to quantify the number of users and perform the measurement and statistical analysis of the use of the service by the user. To this end, we analyse your browsing behaviour on our website in order to be able to improve the range of products or services that we offer you.
Marketing cookies are cookies that analyse your behaviour on the website and allow us to customise the website and the newsletter to meet your needs.
Links to third-party websites
This privacy statement applies to the data collected by us. If a link to a third-party website/social network is provided on our website, please note that we are not responsible for the content or the privacy practices of these third-party sites. The scope of the data processing by third parties, your rights in this regard and the setting options for the protection of your data can be found in the data protection policies on the websites of these third parties.
Web analysis tools
On our website, we use the Google Analytics web analysis tool, which has its headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google is certified under the Privacy Shield Agreement and thus offers a guarantee that it complies with the European data protection laws (www.privacyshield.gov/participant).
We use Google Analytics, a web analysis service from Google, on our website. This makes it possible to map data, sessions and interactions across several devices to a pseudonymous user ID and thus analyse the activities of a user across multiple devices.
or at https://policies.google.com
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide further services to the website operator related to website activity and internet usage. The legal basis for the use of Google Analytics is your consent. Google is the recipient of the data collected.
We use Google Analytics only with activated IP anonymisation. This means that the IP address of the user is truncated by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is transferred to a Google server in the USA and truncated there only in exceptional cases. The IP address provided by the user's browser will not be combined with other Google data.
You can revoke your consent at any time with future effect by preventing the saving of cookies through selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use all functions of this website to the full extent. Furthermore, you can prevent Google's collection of data associated with your use of the website via cookies (including your IP address) and the use of this data by Google by downloading and installing the browser add-on available under the following link: The current link is: https://tools.google.com/dlpage/gaoptout?hl=en
. Opt-out cookies prevent the future collection of your data when you visit this website: In order to prevent the collection of data by Universal Analytics across different devices, you will have to perform the opt-out function of all the systems you use.
We use the service "Google Maps" from Google for displaying maps and locations. When you retrieve a geographical map from Google Maps, data will be sent to a server of the service that may be located outside the EU. Google processes the information about this activity, such as information about the content, the device IDs, IP addresses, cookie data with, for example, information on the last visit and preferred language, for promotional purposes as well as location information. Google's privacy statement can be found at the following link: http://policies.google.com/privacy
Will my data be disclosed to third parties?
With the exception of data that is sent to third-parties through the use of the services and content of these third parties integrated into our website (see "Integration of services and content of third parties", "Web analysis tools" above), we do not pass on the data collected about you during your visit to our website to third parties.
kasko2go discloses personal customer data in connection with the website visit to third parties only as follows:
- at your request in connection with the use of certain features or social media
- for kasko2go's promotional purposes
- to the authorities in accordance with the statutory provisions
- for safeguarding the legitimate interests of kasko2go (e.g. in the risk of claims by third parties or authorities against kasko2go)
General address trading is excluded, however.
When we pass data on to third parties who process your personal data on our behalf (contract processors), we ensure that the data is processed by the contractor processor only as we would be allowed to process it ourselves.
How long is the personal data saved?
The length of time the data is retained depends on the purpose of use. Data will be retained only for as long as this is necessary for business purposes and proportionate.
Data that we have to retain for a certain length of time based on statutory requirements (e.g. in the case of documentary and retention duties for proper accounting for legal or tax-related reasons) will not be deleted.
Once the purpose for saving no longer applies or the prescribed retention period expires, we block or delete the data routinely and in accordance with the statutory provisions.
In addition, we delete your data when you request that we do so and we have no legal or other duties of retention or back-up in relation to this data.
What measures are taken for the protection of personal data?
We take technical and organisational security steps in order to safeguard your personal data against manipulation, loss, destruction or against access by unauthorised persons as well as to guarantee the protection of your rights and compliance with the applicable data protection provisions.
The measures taken are designed to ensure the confidentiality and integrity of your data as well as guaranteeing the availability and capacity of our systems and services in the processing of your data in the long term. They should also ensure the speedy recovery of the availability of the data and access to these in the event of a physical or technical incident.
Our data processing and our security measures are improved continuously in line with technical developments.
Normal emails that you send to us are not encrypted. Such information can be lost at any time or fall into the hands of unauthorised third parties. For this reason, all provision of personal information and data is voluntary and at your own risk. In this context, any liability of kasko2go is excluded. Confidential information must be submitted to kakso2go by post or another secure way.
Particularly sensitive data (such as access data for your profile account) are encrypted (SSL) in transmission through the Internet.
We also take our company's own, internal data protection very seriously. Our employees and the service providers contracted by us are bound to confidentiality and compliance with the data protection provisions. In addition, they are granted access to personal data only to the extent necessary.
What rights do you have?
You generally have the rights of information, correction, completion, deletion, restriction, objection and revocation in relation to your data.
When we process your personal data, you can generally request information on this processing of your personal data at no charge, have the processing of your data restricted, correct your personal data, delete it or have it blocked ("right to be forgotten"), revoke consent granted and object to the processing of your personal data.
We will inform you if we cannot delete your data yet because of a statutory duty of retention (see "How long is the personal data saved?").
If you would like to have your personal data deleted, please send an email to firstname.lastname@example.org describing your concerns.
If you have any questions about or suggestions for improving this declaration, please send an email to email@example.com